Prime South Africa is inviting suitably qualified candidates to apply for the Client Service Consultant Vacancy 2026 based at its offices in Bryanston, Gauteng. The successful candidate will report to the Client Services Team Manager and provide professional support to Prime clients.
The opportunity is suitable for candidates with Matric and relevant client service experience who are interested in exploring career opportunities within the insurance sector. Applicants should have at least two years of client service experience in a high-call-volume inbound and outbound environment.
Quick Key Details
| Details | Information |
|---|---|
| Company | Prime South Africa |
| Position | Client Service Consultant |
| Location | Bryanston, Gauteng |
| Minimum Qualification | Matric |
| Experience | Minimum 2 years |
| Employment Area | Client Services |
| Closing Date | Not specified |
| Application Method | Online |
About the Opportunity
The Client Service Consultant position is based at Prime South Africa’s offices in Bryanston and reports to the Client Services Team Manager.
The successful candidate will be required to interact with clients in an empathetic and sincere manner, answer incoming calls, manage enquiries and promptly resolve customer queries or complaints.
Minimum Requirements and Qualifications
Applicants must meet the following requirements:
- Completed Matric
- Minimum of two years of client service experience in a high-call-volume inbound and outbound environment
- Excellent communication skills
- Ability to communicate clearly and fluently in English
A completed degree or three-year diploma would be advantageous.
Previous client services experience within a large corporate non-sales environment would also be an advantage.
Experience and Added Advantage
Candidates with previous experience in a large corporate client services environment will have an added advantage.
Applicants should be comfortable working in an environment with high call and workflow volumes while maintaining professional communication with clients.
Duties and Responsibilities
The successful candidate will be responsible for:
- Attending to high call and workflow volumes
- Ensuring client queries are addressed timeously
- Interacting with clients in an empathetic and sincere manner
- Building positive client relationships
- Developing strong product knowledge
- Dealing confidently with client queries
- Providing feasible solutions to clients
- Reassuring clients and delivering on commitments timeously
Required Documents
Applicants must prepare an updated CV before starting the online application.
The official Prime application form requires applicants to upload their CV. Accepted file formats include PDF, DOC and DOCX with a maximum file size of 10 MB.
Useful Career27 Links
How to Apply
Interested candidates must submit their applications online through Prime South Africa’s official recruitment page.
Applicants are required to provide their full name, email address and contact number and upload their CV through the application form.
Official Application Link – Prime Client Service Consultant
Closing Date
Closing Date: Not specified
The official vacancy page does not currently state a closing date. Candidates should apply while the vacancy remains available on Prime South Africa’s careers website.
Sources and References
Official Source/Advert – Prime South Africa Careers
Official Application Link – Client Service Consultant
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Career27 is an independent career information platform and is not Prime South Africa or its recruitment agency. Career27 does not charge applicants any fee to access vacancy information or apply for opportunities. Applicants should always use the official application channels provided by the employer.
