Best Before: 2026/01/12
Ref No: MMH250228-11
Job Title: Contact Centre Learner
Position Type: Temporary
Role Family: Operations
Cluster: Momentum Health
Remote Opportunity: None of the time
Placement: Gauteng, Centurion
Introduction
Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guard-risk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.
Role Purpose
Are you currently unemployed and living in the Gauteng province? Are you seeking a Learnership opportunity to develop your potential and create a bright future at an industry-leading health business? Are you a dynamic, self-starter who is passionate about client service? This is the opportunity for you!
So, what is a Learnership? A Learnership provides an opportunity for you to gain theoretical knowledge and practical experience in the workplace. This work-based learning programme leads to an Occupational Certificate: Health Care Benefits Advisor NQF Level 5, SAQA ID 105030. Although completion of the Learnership does not guarantee full-time employment, it allows invaluable experience for you to kick-start your career as it enables learners to prepare for the workplace and promotes access to increased employment opportunities within the Medical Aid Administration and insurance industry.
Requirements:
- Completed Grade 12 (Matric)
- Passed Mathematics with 40% or Mathematical Literacy with minimum 60%
- Passed English and another South African language with a minimum of 50%
- Computer Literacy is an advantage
- Unemployed and can commit to a 12-month programme
- People with disabilities are encouraged to apply
- Upload certified copy of Matric certificate and ID (Copies should not be older than 3 months)
What you’ll need:
- Be a South African citizen between the ages of 18 and 30 years
- Be available from 01 February 2026 to 31 January 2027.
- Be able to commute to the workplace on your own
- Not be studying (part-time or full-time) at a tertiary level during the duration of the Learnership
- Not have completed the same Learnership previously
Duties & Responsibilities
- Attend classroom activities and practical on-the-job training aswell as carry out functions in line with the Learnership as required by Momentum Metropolitan
- Acquire knowledge of company products, policies, and procedures in order to be successful at on-the-job training activities
- Compile a Portfolio of Evidence for submission to Sector Education and Training Authority (SETA)
- Complete logbooks for work-based learning
- Complete formative and summative assessments and achievethe required level
- Demonstrate skills in using the company’s systems and understanding operational processes
- Conduct yourself as an employee of Momentum Metropolitan and display the Momentum Group values
- Pass the EISA exam.
Competencies
- Demonstrate commitment to working within the medical scheme industry
- Attention to detail
- Ability to work under pressure while being client centric at all times
- Good communication skills with the ability to access and use information
- Ability to think on one’s feet and problem solve
- Collaboration and inclusiveness
- Self-management and results-driven
COMPLETE YOUR ONLINE APPLICATION HERE
