Pepkor Lifestyle is inviting suitably qualified candidates to apply for a Customer Service Agent position in Sandton, Gauteng. The opportunity is suitable for applicants with Grade 12 and relevant customer-service experience who are interested in developing their careers within a customer-focused business environment.
Candidates searching for entry-level customer service opportunities can consider this position if they have the required qualification, relevant experience and good communication and customer-resolution skills.
Key Details
| Detail | Information |
|---|---|
| Employer | Pepkor Lifestyle |
| Position | Customer Service Agent |
| Location | Sandton, Gauteng |
| Minimum Qualification | Grade 12 |
| Experience | Approximately 1 year relevant customer-service experience |
| Closing Date | 12 October 2026 |
About Pepkor Lifestyle
Pepkor Lifestyle operates within the retail and consumer environment and forms part of the broader Pepkor group.
The Customer Service Agent position supports customers and assists with resolving customer-related queries and service matters.
Minimum Requirements
Applicants must have:
- Grade 12
- Relevant customer-service/customer-resolution experience
A relevant tertiary qualification may be advantageous.
Experience / Added Advantage
Approximately one year of relevant customer-service experience is required.
Experience dealing with customer queries, complaints or service resolution may be beneficial.
Duties & Responsibilities
The successful candidate may be responsible for:
- Assisting customers
- Responding to customer queries
- Supporting customer-service processes
- Resolving customer concerns
- Communicating professionally with customers
- Maintaining service standards
- Recording or processing customer information where required
- Working with relevant teams to resolve customer matters
Applicants should consult the official vacancy for the complete responsibilities.
Skills Gained
The position can provide experience in:
- Customer service
- Communication
- Complaint resolution
- Problem-solving
- Customer relationship management
- Administration
- Professional communication
- Teamwork
Useful Career27 Links
How to Apply
Applications must be submitted through the official Pepkor Lifestyle recruitment platform.
Search for the Customer Service Agent – Sandton vacancy and complete the online application.
Closing Date
12 October 2026
Sources & References
Official source: Pepkor Lifestyle recruitment platform
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Career27 is an independent career information platform and is not affiliated with Pepkor Lifestyle. Applicants should verify the vacancy and complete their applications through the official employer recruitment system.
