The City of Ekurhuleni has opened an online recruitment application through the official e-Recruitment portal.
Applicants are encouraged to carefully review the vacancy requirements and submit all required documents before the closing date.
City of Ekurhuleni Call Centre Operator Jobs Overview
Department: Community Safety Department
Ref No: DEMS21164
Assignment Type: Permanent
Placement: Ekurhuleni
Best Before: 2026-05-13
Remuneration: R 307 632 to R 421 968 – Basic salary per annum (plus benefits)
General Requirements for City of Ekurhuleni Call Centre Operator Jobs
Most City of Ekurhuleni opportunities may require:
- South African ID
- Grade 12 / Matric certificate or NQF4
- Relevant qualification (depending on the post)
- Updated CV
- Good communication skills
- Computer literacy
1 year work experience in similar environment
Core Responsibilities for City of Ekurhuleni Call Centre Operator Jobs
Applicants will:
- Receive and handle incoming calls on the emergency switch board and radio communication.
- Operation and utilization of computer aided dispatch system that incorporates voice, electronic and data means
- Use standard emergency communication operational procedures
- Maintain accurate electronic logs of all emergency and non-emergency calls and departmental fleet and personnel movement
- Operate and monitor all non-verbal communications systems, including linked direct alarm systems and surveillance systems within the centre in a professional and efficient manner.
- Perform critical incident management operational level task
- Perform emergency communication related administrative duties
- Ensure that completed work adhere to governance and legislative requirements
- Adhere to specified standards, policies and SOPs to prevent and reduce wastage on financial resources
- Support the instituting of Customer Service Orientation
- Support the instituting of people and productivity management
How to apply for City of Ekurhuleni Call Centre Operator Jobs
1. Open the official e-Recruitment portal
2. Register or log in to your profile
3. Search for the vacancy you want
4. Upload all required documents
5. Submit your application online
APPLY HERE FOR CITY OF EKURHULENI CALL CENTRE OPERATOR JOBS
City of Ekurhuleni Call Centre Operator Jobs required documentation
Applicants must submit:
- Professional CV
- Certified Qualification copies
- Certified ID copy
Crucial Matters:
- Only online applications are accepted
- Incomplete applications may be disqualified
- Ensure all certified documents are clear and updated
- Apply before the official closing date
- Only shortlisted candidates will be contacted
Final Say:
Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.
