Job Description
Dis- Chem Pharmacies requires a Casual Frontshop Assistant for their Eikestad Mall store in Stellenbosch, to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.
- Casual Frontshop Assistant – Eikestad Mall
Placement: Cape Town, Western Cape
Job Type: Contract
Due Date: 23 July 2025
Division: LL Division
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Other
Remuneration and benefits: Market-related salary
Essential:
- Grade 12 – Matric or Senior Certificate
- 0 – 6 Months Retail work experience
Advantageous:
- 1 Year work experience within Retail
COMPLETE YOUR ONLINE APPLICATION HERE
- Casual Frontshop Assistant – Malvern Park Pharmacy
Placement: Queensburgh, KwaZulu-Natal
Job Type: Permanent
Due Date; 24 July 2025
Division: CB Division
Minimum experience: Associate
Company primary industry: FMCG
Job functional area: Other
Minimum Requirements:
Essential:
- Grade 12 – Matric or Senior Certificate
- 0 – 6 Months Retail work experience
Advantageous:
- 1 Year work experience within Retail
- Certification in Retail Business Management
Job Description:
- Ensure that full ranges of products are on the shelves at all times and neatly presented.
- Maintain the stock on the shelves to ensure it has not reached its sell by date.
- Restock merchandise when needed to ensure maximum sales.
- All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
- Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
- Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
- Ensure the storeroom organised, neat and tidy.
- Keep up to date with new product knowledge to effectively assist customers.
- Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
- Assist with back shopping when required.
- All merchandise must be handled carefully to prevent any losses.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
- Process all loyalty cards including those of accelerated partners.
- Ensure cash is placed in the drop safe according to standard operating procedures.
- Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
- Ensure accurate cash flow at all times.
- Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
- Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
- Assist with the counting of stock files and general stocktaking.
- Identify and report damaged and expired stock immediately to management.
- Assist with the loading and off-loading of stock when needed.
- Ensure boxes are flattened after unpacking stock and taken to the designated area.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Assist with the training of new and current team members.
- Ensure that outgoing stock/ items/ scripts are scanned and paid for.
- Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
- Report bad and suspicious behaviour for both staff and customers to management.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to the Dis-Chem uniform and personal appearance policy
Competencies:
Essential:
- Knowledge of retail operations and administration
- Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
- Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
- Conveys ideas and facts verbally using language
- Addresses customer questions in a timely manner
- Recognises the need for procedures and follows relevant procedures.
- Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight
Advantageous:
- Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.
- Special conditions of employment:
- Be able to work retail hours
- South African citizen
- MIE, no criminal record and clear credit rating
- Driver’s license and own reliable transport
Remuneration and benefits:
- Market-related salary
- Medical Aid
- Provident Fund
- Staff Account
COMPLETE YOUR ONLINE APPLICATION HERE
- Dispensary Manager – Hobart Grove – Bryanston
Placement: Johannesburg, Gauteng
Job Type: Permanent
Due Date: 07 August 2025
Division: Dispensary Category
Minimum experience: Mid-Senior
Company primary industry: Pharmaceuticals
Job functional area: Other
Requirements:
Essential:
- Grade 12 / Matric
- B Pharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Registered tutor
- Unisolv experience
- Experience in supervising staff
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
COMPLETE YOUR ONLINE APPLICATION HERE
- Dispensary Manager – Medforum – Pretoria
Placement: Pretoria, Gauteng
Job Type: Permanent
Due Date: 29 July 2025
Division: Dispensary Category
Minimum experience: Entry Level
Company primary industry: Pharmaceuticals
Job functional area: Other
Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Registered tutor
- Unisolv experience
- Experience in supervising staff
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Previous management experience of at least 7 staff
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
Duties and Responsibilities:
- Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
- Ensure Good Pharmacy Practice rules regulations are adhered to by staff
- Ensure no expired/short-dated stock is held
- Ensure expired stock is regularly disposed of and kept separate to usable stock
- Ensure negative stock is investigated and managed daily
- Prepare for stocktake in advance
- Follow stock ordering process to reach maximum purchasing compliance
- Maintain stock levels
- Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
- Ensure SAPC registration and annual registration fees are kept up to date
- Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
- Capture script details accurately and verify patients’ details on the system
- Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
- Provide accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Explain all medical aid costs to patients
- Process all paperwork for accurate submission of claims to medical aids
- Ensure authorisation of chronic, HIV and AIDS, and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally, and UCS should be notified to merge profiles centrally
- Take note of any messages on the customer profile, and take suitable action
- Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin
Competencies:
Essential:
- English and second language – Read, write and speak
- Good communication skills, listening
- Basic dosing and important drug interaction
- Customer service/focus
- Supervisor experience, and able to lead by example
- Ability to train other staff members
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
COMPLETE YOUR ONLINE APPLICATION HERE
- Dispensary Support – Northridge – Bloemfontein
Placement: Bloemfontein, Free State
Job Type: Contract
Due Date: 01 August 2025
Division: Dispensary Category
Minimum experience: Entry Level
Company primary industry: Pharmaceuticals
Job functional area: Other
Minimum Requirements
Essential:
- Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50%
Job Specification…
- Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.
- A pharmacist’s assistant registered in the category pharmacist’s assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
- The sale of Schedule 1 medicines or scheduled substances.
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
- Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
- Any other duties assigned to them by the Dispensary Manager.
- Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
- Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Assist with call centre scripts and patient service telephone calls.
- Provide information to individuals in order to promote health.
- Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
- Report on low – / out of stock levels and stock errors to the dispensary manager.
- Receive dispensary stock in accordance with the SOP set out by the company.
Competencies
- English and 2nd language – Read, write and speak.
- Time management, deadline driven, dealing with pressure, attention to detail.
- Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
- Computer, numerical skills.
Advantageous:
- Retail FMCG, Dis-Chem front shop experience and a good performance record.
- Drug and family planning and complementary medicine.
- 3rd
- Unisolv, SAP and E-Scripting.
Special conditions of employment:
- Proficiency test assessing capability to register with Pharmacy Council
- South African citizen
- MIE, clear criminal and credit
Remuneration and benefits: Market related salary
Only successful applicants will be contacted. If you haven`t been contacted within two weeks after the closing date, please consider your application as unsuccessful.
COMPLETE YOUR ONLINE APPLICATION HERE
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
