Position Overview
The Bidvest Insurance Learnership Programme, grounded in Durban, offers actors the occasion to gain practical experience in assessing Value Added Product Claims. Learners will collect and reuse claim- related information via telephone or dispatch, icing delicacy and effectiveness.
Crucial Liabilities
- Client Service Excellence Deliver outstanding service, addressing policyholder queries on claims and policy benefits.
- Claims Processing Directly prisoner claims, corroborate policy status and decoration payments, and insure all supporting attestation is complete.
- Query Management Handle inquiries from policyholders, suppliers, and internal stakeholders professionally and instantly.
- Payments and Refunds Process payments to guests suppliers and refunds to guests, dealers, or finance houses as demanded.
- Attestation Maintain detailed records of relations and claim developments in the claims administration system.
- Policy Updates Update policy information as needed.
- Compliance Uphold the principles of Treating guests Fairly( TCF) in all relations.
- Query Resolution Resolve issues taking intervention or correction in a timely manner.
Qualifications
- Matric/ Grade 12 Certificate.
- Proficiency in computer knowledge (essential).
Needed Chops and Experience
- General executive experience.
- Client service experience.
- Strong communication and interpersonal chops.
Our Values
At Bidvest Insurance, we embrace a BE’VOLUTION, living our values daily to profit our associates, guests, mates, stakeholders, and the terrain.
Operation Process
Preference Priority will be given to preliminarily underprivileged individualities (PDI) in line with Employment Equity pretensions.
Submission Telegraph your CV to jobs@bidvestinsurance.co.za.
Note: Bidvest Insurance is an sanctioned Financial Services Provider (FSP 46395).
Bidvest Insurance, anon-life insurer within the Financial Services division of the Bidvest Group, was established in 1997. Operating alongside esteemed companies like Bidvest Bank, Bidvest Life, FMI, and Compendium Insurance Brokers, it delivers technical, value- added products through its Direct Channel( call centres) and Affinity Channel( distribution hook-ups). Committed to guarding everyday South Africans from fiscal losses due to foreseeable events, Bidvest Insurance strives to give exceptional service and contribute to a better South Africa. Joining Bidvest means getting part of a dynamic, innovative platoon within one of South Africa’s leading services, trading, and distribution groups, where career growth is limited only by your ambition.
