Department Of Employment and Labour: Admin & Client Services Officers Vacancy

CAREER274 weeks ago

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It’s the Department’s intention to promote equity ( race, gender and disability) through the stuffing of this post with a seeker whose transfer/ creation/ appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

Senior Administration Officer: Operations

No. of Posts: x53

Remuneration: R397 116 per annum

Centre:

Labour Centre: Butterworth but stationed at Centane Satellite Office Ref No:HR4/4/5/01 (X2 Posts)
Labour Centre: Butterworth but stationed at Idutywa Satellite Office Ref No: HR4/4/5/02 (X1 Post)
Labour Centre: Butterworth but stationed at Tsomo Satellite Office Ref No: HR4/4/ 5/03 (X1 Post)
Labour Centre: Butterworth but stationed at Willowavale Satellite Office Ref No: HR4/4/5/04 (X1 Post)
Labour Centre: Cradock Ref No: HR4/4/5/06 (X1 Post)
Labour Centre: East London but stationed at EL IDZ Satellite Office Ref No: HR4/4/5/07 (X1 Post)
Labour Centre: eMaxesibeni Ref No: HR4/4/5/08 (X1 Post)
Labour Centre: eMaxesibeni but stationed at Matatiele Satellite Office Ref No: HR/4/4/5/09 (X1 Post)
Labour Centre: eMaxesibeni but stationed at Mount Frere Satellite Office Ref No: HR/4/4/5/10 (X1 Post)
Labour Centre: Fort Beaufort Ref No: HR4/4/5/11 (X2 Posts)
Labour Centre: Fort Beaufort but stationed at Adelaide Satellite Office Ref No: HR/4/4/5/12 (X1 Post)
Labour Centre: Fort Beaufort but stationed at Alice Satellite Office Ref No: HR/4/4/5/13 (X1 Post)
Labour Centre: Graaff-Reinet Ref No: HR4/4/5/14 (X2 Posts)
Labour Centre: Graaf-Reinet but stationed at Middelburg Satellite Office Ref No: HR/4/4/5/15 (X1 Post)
Labour Centre: Graaf-Reinet but stationed at Willowmore Satellite Office Ref No: HR/4/4/5/16 (X1 Post)
Labour Centre: Kariega Ref No: HR4/4/17/ (X1 Post)
Labour Centre: Kariega but stationed at Kareedouw Satellite Office Ref No: HR/4/4/5/18 (X1 Post)
Labour Centre: Kariega but stationed at Joubertina Satellite Office Ref No: HR/4/4/5/19 (X1 Post)
Labour Centre: Kariega but stationed at Jeffreysbay Satellite Office –Ref: HR/4/4//20 (X2 Posts)
Labour Centre: Komani Ref No: HR/4/4/5/21 (X2 Posts)
Labour Centre: Komani but stationed at Cala Satellite Office Ref No: HR/4/4/5/22 (X1 Post)
Labour Centre: Komani but stationed at Cofimvaba Satellite Office Ref No: HR/4/4/5/23 (X1 Post)
Labour Centre: Komani but stationed at Lady Frere Satellite Office Ref No: HR/4/4/5/24 (X1 Post)
Labour Centre: Komani but stationed at Whittlesea Satellite Office Ref No: HR/4/4/5/25 (X1 Post)
Labour Centre: Lusikisiki Ref No: HR/4/4/5/26 (X2 Posts)
Labour Centre: Lusikisiki but stationed at Bizana Satellite Office Ref No: HR/4/4/5/27 (X1 Post)
Labour Centre: Lusikisiki but stationed at Flagstaff Satellite Office Ref No: HR/4/4/5/28 (X1 Post)
Labour Centre: Lusikisiki but stationed at Port St Johns Satellite Office Ref No: HR/4/4/5/29 (X1 Post)
Labour Centre: Makhanda Ref No: HR/4/4/5/30 (X1 Post)
Labour Centre: Makhanda but stationed at Port Alfred Satellite Office Ref No: HR/4/4/5/31 (X1 Post)
Labour Centre: Maletswai Ref No: HR/4/4/5/32 (X1 Post)
Labour Centre: Maletswai but stationed at Barkly East Satellite Office Ref No: HR/4/4/5/33 (X1 Post)
Labour Centre: Maletswai but stationed at Sterkspruit Satellite Office Ref No: HR/4/4/5/34 (X1 Post)
Labour Centre: Mdantsane Ref No: HR4/4/5/35 (X1 Post)
Labour Centre: Mthatha but stationed at Mqanduli Satellite Office Ref No: HR/4/4/5/36 (X1 Post)
Labour Centre: Mthatha but stationed at Libode Satellite Office Ref No: HR/4/4/5/37 (X1 Post)
Labour Centre: Mthatha but stationed at Nqeleni Satellite Office Ref No: HR/4/4/5/38 (X1 Post)
Labour Centre: Nqanqarhu Ref No: HR/4/4/5/39 (X2 Posts)
Labour Centre: Nqanqarhu but stationed at Elliot Satellite Office Ref No: HR/4/4/5/40 (X1 Post)
Labour Centre: Nqanqarhu but stationed at Mount Fletcher Satellite Office Ref No: HR/4/4/5/41 (X1 Post)
Labour Centre: Nqanqarhu but stationed at Tsolo Satellite Office Ref No: HR/4/4/5/42 (X1 Post)
Labour Centre: Nqanqarhu but stationed at Ugie Satellite Office Ref No: HR/4/4/5/43 (X1 Post)
Labour Centre: Qonce Ref No: HR/4/4/5/44 (X2 Posts)
Labour Centre: Qonce but stationed at Sutterheim Satellite Office Ref No: HR/4/4/5/45 (X1 Post)
Labour Centre: Qonce but stationed at Peddie Satellite Office Ref No: HR/4/4/5/46 (X1 Post)

Requirements:

An undergraduate qualification in Operations Management/ Public Management or Administration/Business Administration or Management / Administrative Management/ Management/ Financial Accounting/ Finance at NQF Level 6 as recognized by SAQA. A valid driver’s license. Two (2) years functional experience in Client Service environment/ Claims Processing environment in operations or Insurance Environment. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act (UICA), Department of Employment and Labour & UIF Policies and Procedure, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA). Skills: Interpersonal, Presentation, Listening, Communication (verbal and written) Computer Literacy, Problem Solving, Planning and Organizing.

Duties:

Provide Unemployment Insurance Services through interaction with customers. Provide quality assurance and follow-up on Unemployment Insurance applications. Administer the UI Claims and Processing Services. Supervise resources (Human, Financial, Equipment/ Assets) in the section.

Enquiries:

Ms N Getyeza Tel No: (047) 491 0656
Ms L Nongena Tel No: (039) 254 7201
Mr T Mgudane Tel No: (046) 645 7700
Ms N Mkonto Tel No: (048) 881 3010
Mr S Mshumpela Tel No: (049) 892 2142
Mr. M Njamela Tel No: (043) 702 7500
Ms. W Koba Tel No: (041) 260 0606
Mr. L Mduduma Tel No: 761 3151
Ms. S Zaula Tel No: (047) 501 5600
Mr. S Thambo Tel No: (045) 807 5477
Ms. N Ntlokwana Tel No: (046) 622 2104
Ms. N Mtwa Tel No: (039) 253 1996
Ms. N Mvanyashe Tel No: (045) 932 1077
Mr. R Mbali Tel No: (051) 633 2633
Mr. Mbande Tel No: (043) 718 8380

Applications:

Deputy Director: Labour Centre Operations, Private Bag X3081, Butterworth, 4960, Hand deliver at ERF 9369 Blyth and Robison Streets Butterworth 4960. Email: Jobs-ECBTW@labour.gov.za
Deputy Director: Labour Centre Operations, Private Bag X530, eMaXesibeni, 4735, Hand deliver at No 52 Church Street emaXesibeni 4735. Email: JobsECMTA@labour.gov.za
Deputy Director: Labour Centre Operations, Private Bag X530, Fort Beaufort, 4735, Hand deliver at No 528 Alice Road Old Teba Building Fort Beaufort 5720. Email: Jobs-ECFOB@labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 38, Cradock, 5880, Hand deliver at 73 Frere Street Centre Cradock 5880. Email: JobsECCRD@labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 342, Graaff-Reinet, 6280, Hand deliver at 63 Church Street Graaff-Reinet 6280. Email: JobsECGRN@labour.gov.za
Deputy Director: Labour Centre Operations IG Building Ensuco House NR Hill and Church Streets East London 5201. Email: Jobs –ECELN@labour.gov.za
Deputy Director: Labour Centre Operations, 15A Chase Street Kariega, 6230. Email: Jobs- ECUHG@labour.gov.za
Deputy Director: Labour Centre Operations Mzaule Street NU1 Mdantsane 5219. Email: Jobs –ECMDS@labour.gov.za
Deputy Director: Labour Centre Operations Manpower Building CNR Elliot and Madeira Streets Umthatha. Email Jobs–ECUTT@labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 5320, Komani, 5320, Hand deliver at 10 Robinson Road Komani 5320. Email: JobsECQTN@labour.gov.za
Deputy Director: Labour Centre Operations, PO Box X 342, Makhanda, 6140, Hand deliver at 20 High Street Makhanda, 6140. Email: JobsECGTN@labour.gov.za
Deputy Director: Labour Centre Operations, Private Bag X1002, Lusikisiki,4820, Hand deliver at Stanford and Jacaranda Streets Lusikisiki 4820. Email: Jobs-ECLSS@labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 397 Nqanqarhu, 5780, Hand deliver at 1 Royal Road Nqanqarhu 5480. Email: JobsECMCR@labour.gov.za
Deputy Director: Labour Centre Operations, PO Box X 148 Maletswai, 9750, Hand deliver at 80b Somerset Street Maletswai 9750. Email: JobsECALN@labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 260 Qonce 5600, Hand deliver at 41 Arthur Street Qonce 5600. Email: Jobs-ECKWT@labour.gov.za

Client Service Officer

Ref No: HR4/4/4/10/19

No. of Posts: x10

Remuneration: R269 499 per annum

Centre: Labour Centre: Randburg

Requirements:

Matriculation/Grade 12/Senior Certificate. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Finance Management Act (PFMA), Protection of Personal. Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision and Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines.

Skills:

Interview, Communication (verbal and written), Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contributions Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operational system).

Duties:

Provide screening services. Process applications for UIF benefits. Register payment continuation forms. Provide administrative functions.

Enquiries:

Mr PP Godongwana at 082 883 7553
Mr N Pillay at 071 471 0542
Mr T Nengwekhulu at 060 968 6158

Applications:

Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or hand deliver at 47 Empire Road, Parktown. Email: Jobs-UIFGP1@labour.gov.za

Note: Applicants to this post, please note that you will receive an auto-reply with a link and/or QR code which can be clicked or scanned respectively for you to update crucial information.

Best Before: 21 November 2025 at 16:00 (walk- in) and 00:00 night (online)

Note: All attachments for online operation must include an operation form Z83 and CV only, in PDF and as one( 1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your dispatch. Use the correct dispatch address associated with the post. Failure to do so, your operation will be disqualified. Operations quoting the applicable reference number must be submitted on the new form Z83, accessible from any Public Service Department or on the internet. Entered operations using the incorrect operation for employment( old Z83) will not be considered. Each post( s) announcement must be accompanied by its own operation form for employment and must be completely completed, scribbled and inked by the aspirant as instructed below. Failure to completely complete, original and subscribe the Z83 form will lead to disqualification of the operation during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G( Due to the limited space on the Z83 it is respectable for aspirants to indicate relate to CV or see attached. still, the question related to conditions that help re-appointment under Part “ F ” must be answered and protestation inked. Only an streamlined comprehensive CV( with detailed former experience if any) and a completed and inked new Z83 operation form is needed. Only shortlisted campaigners will be needed to submit pukka clones of qualifications and other affiliated documents on or before the day of the interview following the communication from mortal coffers and similar qualification( s) and other affiliated document( s) will be in line with the conditions of the announcement. Non-RSA Citizens/ Permanent Resident Permit holders in posession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority ( SAQA)( only when shortlisted). The Department doesn’t accept operations via fax. Aspirants who don’t misbehave with the abovementioned instructions/ conditions, as well as operations entered late won’t be considered. Failure to submit all the requested documents will affect in the operation not being considered. Correspondence will be limited to shortlisted campaigners only. If you haven’t been communicated within eight( 8) weeks after the ending date of this announcement, please accept that your operation was unprofitable. Suitable campaigners will be subordinated to a labor force felicity check( felonious record, citizenship, credit record checks, qualification verification and employment verification. The successful seeker will be anticipated to subscribe a performance agreement. The Department is an equal occasion affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It’s the Department’s intention to promote equity( race, gender and disability) through the stuffing of this post ( s).