Business Unit: Discovery Central Services
Function: Learnerships
Due Date: Not Specified
- Learnership Wealth Management
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and cover their lives. We seek out and invest in exceptional individualities who understand and support our core purpose, and whose own values align with those of Discovery. Our fast- paced and dynamic terrain enables smart, tone- driven people to be their stylish. As global study leaders, Discovery is passionate about instituting in order to not only achieve fiscal success, but to enkindle positive and meaningful change within our society.
About Discovery Connect
Discovery Connect uses the world’s foremost lead generation and conversion ways to deliver the loftiest quality deals and service for all Discovery’s products. We aim to cover one million lives by 2023 with our expansive product range – from health insurance, long and short term insurance and investments, to banking and Vitality.
Crucial purpose of the part
This Learnership leads to a nationally recognised NC Wealth Management NQF Level 5 qualification which consists of structured literacy factors combined with practical/ plant experience in the Financial Services assiduity. The successful campaigners will be responsible for the administration and provision of support services to different business brigades.
Areas of responsibility may include but not limited to:
- Conservation of accurate details and statistics related to queries entered and resolved.
- Collaboration of administration and routing of tasks and queries to correct departments and advisers.
- Manage needed mailboxes and respond to queries within the agreed Service position Agreement( SLA)
- Comprehensive operation of queries entered
- Log IT request for call reclamations
- Help with the reclamation of call recordings.
- Identify deals openings
Particular Attributes and Chops
- Innovative/ critical thinking and problem- working chops
- Good attention to detail and situations of delicacy
- Sets high norms for quality and volume and works in a methodical , regular and orderly manner.
- Time operation and planning chops
- Capability to effectively prioritize and execute tasks in a high- pressure terrain
- Capability to work singly and in a platoon orientated terrain
- Service driven, a sense of urgency and a platoon player.
- Adapts to changing circumstances and handles review well and learns from it.
- Speaks easily and writes in a well- structured and logical manner.
Education and Experience
- Grade 12 is essential.
- Maths (Minimum Level 4 – 50%)
- English (Minimum Level 4 – 50%)
- Maths Literacy (Minimum Level 5 – 60%)
- 2nd language (Minimum Level 4 – 50%)
- May have an incomplete tertiary (financial) qualification (advantage)
Specific Conditions
- Not be engaged in post Matric studies or formal employment;
- Not have completed any former Learnership.
- Be between the periods of 18 and 30 times;
- Have effective communication chops in the written & verbal English language;
- Retain introductory computer chops substantially MS Excel & MS Outlook
- Only South African campaigners by birth will be considered.
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the reclamation process. As an Equal openings employer, we laboriously encourage and drink people with colorful disabilities to apply.
COMPLETE YOUR ONLINE APPLICATION HERE
