Entry Level Jobs

Road Accident Fund (RAF): Administration Assistants

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads. 

  1. Administrative Assistant

Division:  Claims

Ref No:  5477

Placement: Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 06

Remuneration: R244,732.00

Due Date: 28 Mar 2025

NB: This is a 12-Month Fixed-Term Contract position 

Purpose of the Job: The Administrative Assistant is responsible for providing administrative day-to-day support to the respective department.

Key Performance Areas

Compliance Administration

  • Maintain up-to-date written documentation related to the departments business activities.
  • Ensure compliance to the policies and process standards.
  • Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

 Office Coordination

  • Assist in making follow-ups on outstanding matters.
  • Ensure all requests are handled and responded to within set timelines.
  • Assist in ensuring the availability of stationery within the department.
  • Validate and verify information and documents submitted for accurate capturing and further handling.
  • Ensure the systems/registers used are kept up to date.
  • Check for duplicate documents, requests and queries and report on them.
  • Allocate reference numbers and accurately capture related documents on different systems.
  • Allocation of matters to responsible team members.
  • Draft and send out letters to all stakeholders as required.

Meeting Support

  • Arranging meetings on behalf of the department.
  • Assist with taking and distributing minutes in accordance to set governance standards.
  • Create and maintain a register to track matters outstanding.
  • Maintain a follow-up plan on meeting resolutions and matters outstanding.
  • Ensure confirmation of meetings and management of team diaries.
  • Schedule appointments with internal and external stakeholders as and when required.
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Document and Records Management

  • Administer the records management and filling processes in line with the RAF filling plan
  • Ensure that the filing system is always up-to-date and functional.
  • Retrieval of information at all times as requested in the office.
  • Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
  • Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Qualifications

  • Matric or Grade 12 certificate.

Experience

  • Relevant 1 years’ experience in Administrative or similar environment.

Competencies

  • Behavioural
    • Planning, Organising and Coordinating
    • Personal Mastery
    • Emotional wisdom and Decision Making
    • Ethics and Values
    • Client Service Orientation                                                                                                                                       
  • Technical
    • Computer literacy in MS Word, Excel, PowerPoint.
    • Excellent planning and organisational skills.
    • Good administrative skills.
    • Ability to access required information.
    • Writing skills.
    • Basic understanding of SCM processes.
    • Basic financial acumen.
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How to apply:

COMPLETE YOUR ONLINE APPLICATION HERE


2, Administrative Assistant X5  (Adjudication Department)

Division: Claims

Ref No:  5214

Placement: Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 06

Remuneration: R244,732.00

Due Date:  1 Apr 2025

NB: This is a 12-Month Fixed-Term Contract position 

Purpose of the Job: The Administrative Assistant is responsible for providing administrative day-to-day support to the Adjudication department.

Key Performance Areas

Compliance administration. 

  • Maintain up-to-date written documentation related to the departments business activities.
  • Ensure compliance to the policies and process standards.
  • Keep abreast of internal standards and business goals to ensure adherence to sound internal control. 

Office coordination. 

  • Assist in making follow-ups on outstanding matters.
  • Ensure all requests are handled and responded to within set timelines.
  • Assist in ensuring the availability of stationery within the department.
  • Validate and verify information and documents submitted for accurate capturing and further handling.
  • Ensure the systems/registers used are kept up to date.
  • Check for duplicate documents, requests and queries and report on them.
  • Allocate reference numbers and accurately capture related documents on different systems.
  • Allocation of matters to responsible team members.
  • Draft and send out letters to all stakeholders as required.

Meeting support

  • Arranging meetings on behalf of the department.
  • Assist with taking and distributing minutes in accordance to set governance standards.
  • Create and maintain a register to track matters outstanding.
  • Maintain a follow-up plan on meeting resolutions and matters outstanding.
  • Ensure confirmation of meetings and management of team diaries.
  • Schedule appointments with internal and external stakeholders as and when required.
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Document and Records Management.

  • Administer the records management and filling processes in line with the RAF filling plan
  • Ensure that the filing system is always up-to-date and functional.
  • Retrieval of information at all times as requested in the office.
  • Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
  • Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Qualifications

  • Matric or Grade 12 certificate.

Experience

  • Relevant 1 years’ experience in Administrative or similar environment.

Competencies

  • Behavioural
    • Planning, Organising and Coordinating
    • Personal Mastery
    • Emotional wisdom and Decision Making
    • Ethics and Values
    • Client Service Orientation                                                                                                                                 
  • Technical
    • Computer literacy in MS Word, Excel, PowerPoint.
    • Excellent planning and organisational skills.
    • Good administrative skills.
    • Ability to access required information.
    • Writing skills.
    • Basic understanding of SCM processes.
    • Basic financial acumen.

How to apply:

COMPLETE YOUR ONLINE APPLICATION HERE

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs.” 


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