Joburg City Theatres (JCT) invites unemployed South African Youths to apply for their 2026 Internship opportunities.
This opportunity is applicable to youth, who qualify for this internship and have never participated in an internship programme before.
JCT Admin| IT Graduates Internships Overview
Placement: Johannesburg, South Africa
Category: Youth Opportunities
Best Before: 24 April 2026
Available Internships at JCT Admin| IT Graduates Internships
- Customer Services Intern
Ref No: CS/ST/04/2026
Placement: Soweto Theatre (Jabulani)
Requirements:
- Grade 12/ NQF level 4.
- Diploma/Degree in Public Administration or related qualification.
- Computer literacy – MS Office Applications and email.
Responsibilities
Applicant shall:
- Assist in responding to customer inquiries via phone, email, and in-person.
- Support the Customer Service team in logging and tracking customer requests and complaints.
- Assist with updating and maintaining customer records in the CRM system.
- Help prepare reports on customer interactions, feedback, and trends. Observe and learn the resolution process for customer complaints and service issues.
- Assist with coordinating follow-ups with customers to ensure satisfaction.
- Support team members during service delivery activities, such as product demonstrations or client meetings.
- Participate in training sessions on company products, services, and customer service protocols.
- Assist in developing internal resources, guides, or FAQs for customer support. Shadow experienced staff to understand workflow, communication strategies, and customer engagement practices.
- Attend team meetings and take minutes or notes for learning purposes.
- Compile weekly or monthly learning reports on tasks performed, insights gained, and areas for improvement.
- Information Technology Intern
Ref No: IT/JT/04/2026
Placement: Joburg Theatre (Braamfontein)
Requirements:
- Grade 12/ NQF level 4.
- Diploma/Degree in Information Technology or related qualification.
- Computer literacy – MS Office Applications and email
Responsibilities:
- Assist in troubleshooting basic computer issues, including slow system performance, software errors, and connectivity problems.
- Support the setup and configuration of computers, including software installation and system updates.
- Assist with password resets, user account setup, and general system support requests.
- Gain exposure to network fundamentals, including basic Wi-Fi troubleshooting and connectivity support.
- Assist in maintaining and updating records of IT equipment, including laptops, monitors, and accessories.
- Support staff by addressing IT-related queries, enhancing communication and customer service skills.
- Follow established IT procedures and protocols to ensure tasks are completed in an organised and documented manner.
JCT Admin| IT Graduates Internships documentation
Interested applicants can send their:
- Cover letter
- Detailed CV
- Recently certified copies of qualifications
- Identity documents not longer than three months,
How to apply for JCT Admin| IT Graduates Internships
- Use the E-mail provided below
- Check which section you fall under
- Attach your supporting documents
- Submit your application as instructed
Quoting the relevant reference number to email address: jobapplications@joburgtheatre.com
ATT: General Manager: Human Resources, Joburg City Theatres
Crucial Matters
- Applicants must be between the ages of 18 -35 years
- Be a South Africa citizen
- Do not submit your applications later the deadline
- Unclear applications may be disqualified
Final Say:
If you are ready to enter the workplace and gain experience you can start by sending your applications.
