Standard Bank invites young, ambitious South African graduates to apply for the PPB Voice Branch (Call Center) Learnership Programme 2025.
Learnership Application Ending Date: Not specified
Learnership Duration: 12 months (01 October 2025 – 30 September 2026)
Placement: Johannesburg, 5 Simmonds Street, Gauteng, South Africa
About the Learnership
This learnership offers graduates a unique chance to develop essential banking and customer service skills in a dynamic call center environment (Voice Branch). The programme includes a Certificate in Banking (NQF Level 5), which is FAIS accredited and designed to equip you with practical and theoretical knowledge of the financial industry.
Minimum Requirements
To be considered, applicants must:
- Be a South African Citizen
- Be between the ages of 18 and 30
- Have completed an undergraduate qualification
- Be fluent in English (reading, writing, and speaking)
- Be computer literate
- Be unemployed and not studying
- Not currently registered on any other internship or learnership
- Have a maximum of 6 months work experience
What You’ll Learn
- Understand the Voice Branch (Call Center) value chain
- Build strong communication and customer service skills
- Gain knowledge of financial and regulatory frameworks
- Learn information analysis and processing
- Resolve client inquiries professionally
- Practice telephone and email etiquette
- Develop the ability to build strong relationships with clients
Learnership Benefits
- Monthly Allowance: R6 800
- Student Medical Aid coverage
- FAIS-accredited Banking Certificate (NQF 5)
- Real-world exposure in South Africa’s leading banking institution
How to Apply
Standard Bank Application PPB Voice Branch Learnership 2025
Standard Bank is Africa’s largest banking group, headquartered in Johannesburg, South Africa. It offers a wide range of financial services to individuals, businesses, and institutions across the continent and beyond. The bank has a strong focus on driving Africa’s growth through its strategic priorities and commitment to sustainability.
Key aspects of Standard Bank:
- Africa-focused:Standard Bank has a significant presence in 20 countries across sub-Saharan Africa.
- Client-led:The bank emphasizes understanding and meeting the needs of its clients.
- Digitally-enabled:Standard Bank is committed to leveraging digital technologies to enhance its services.
- Comprehensive financial solutions:They offer a wide range of products and services, including transactional banking, private banking, savings, investments, credit cards, and more.
- Commitment to sustainability:Standard Bank is focused on responsible business practices and aims to minimize risks while maximizing positive impact on communities and the environment.
- Leading enabler of energy and infrastructure:According to the Standard Bank Group, they are a key player in financing energy and infrastructure projects across the continent.
- History and evolution:Standard Bank has a long history in Africa, dating back to 1862.
- Corporate and Investment Banking:They provide financial solutions and expertise to large companies, governments, and institutions.
- Business and Commercial Banking:Standard Bank supports businesses of all sizes with tailored financial solutions.
- Insurance and Asset Management:They offer a range of solutions to help clients build and protect their wealth.
