The Universal Service and Access Agency of South Africa (USAASA) is offering exciting internship opportunities for individuals eager to gain hands-on experience in various fields of business, technology, and management. These internships are an excellent way for graduates or those with relevant qualifications to immerse themselves in the public sector and develop crucial skills that will open doors to future career prospects.
List of USAASA Internship Programmes
This article will provide detailed information about the available USAASA internship programmes for 2025, covering the application process, qualification requirements, key learning areas, and developmental outcomes.
Duration: 12-month contract
Allowance: R7, 450.62 per month
1. Business Applications Internship
Ref No: 01/08/2025
Placement: Performance Monitoring Unit
Qualification Requirements:
- Minimum NQF Level 7 in Information Technology, Computer Science, or Engineering.
Key Learning Areas:
- Business process automation and digital tool development.
- Maintenance and enhancement of performance monitoring applications.
- Assistance in the development of interactive data dashboards and reporting systems.
- Support for ICT-based knowledge management and document systems.
Developmental Outcomes:
- Exposure to systems thinking in a public-sector context.
- Practical experience with tools like Microsoft Power BI, Excel VBA, or open-source dashboards.
- Understanding IT governance and digital infrastructure within a performance monitoring environment.
This internship offers a unique chance to gain experience in the application of IT solutions to public-sector operations. Interns will be exposed to advanced tools and technologies, giving them an edge in the digital landscape.
2. Office of the Chief Executive Officer (CEO) Internship
Ref No: 06/2025
Placement: CEO’s Office
Qualification Requirements:
- Matric
- Higher Certificate or Diploma in Business Management, Business Administration, Office Management, or related field. A degree is an added advantage.
- Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) will be beneficial.
- Familiarity with virtual meeting platforms like Microsoft Teams or Zoom is a plus.
Key Purpose:
This role offers an opportunity to be part of a dynamic team in the CEO’s office, providing administrative and coordination support, facilitating communication, and supporting the delivery of strategic organisational goals.
Required Skills:
- Eagerness to learn, manage databases, maintain records, and ensure accurate data entry.
- Ability to multitask, attention to detail, and a solution-oriented mindset.
- This internship is ideal for those with a passion for business management, offering a close look into high-level organisational operations.
3. Human Resources Internship
Ref No: 06/2025
Placement: Human Resources Unit
Qualification Requirements:
- Matric
- Industrial Psychology/BCom HR or a Degree in HR (Honours is an added advantage) or Degree in Administration.
- Proficiency in Microsoft Office is essential.
- Ability to manage databases and maintain accurate records.
Key Purpose:
The internship aims to provide support in human resources operations, assisting with HR tasks, and aligning practices with business needs.
Key Skills:
- Experience in database management and multitasking.
- Familiarity with virtual meeting platforms.
- This internship will help you develop practical HR skills, including talent management, compliance, and employee relations.
4. IT Business Analyst Internship
Ref No: 09/2025
Placement: IT Business Analyst Unit
Qualification Requirements:
- Matric
- National Diploma or Degree in IT, ITIL certification is a plus.
- Microsoft Office proficiency is essential.
Key Purpose:
This internship focuses on analysing, designing, and documenting business processes for various business units. Interns will work on assessing and developing process flow diagrams and collaborate with teams to translate business needs into technical specifications.
Developmental Outcomes:
- Ability to conduct feasibility studies.
- Skills to perform gap analysis and identify improvement opportunities.
- This internship will prepare you to become an effective business analyst with a clear understanding of process optimization and technical specifications.
5. Monitoring and Evaluation Internship
Ref No: 02/08/2025
Placement: Research & Performance Monitoring Unit
Qualification Requirements:
- Minimum NQF Level 7 in Internal Auditing, Social Sciences, Public Administration, or related field.
Key Learning Areas:
- Data collection, analysis, and report writing for performance monitoring.
- Contribution to quarterly and annual performance reports.
- Support in tracking audit recommendations and developing M&E frameworks.
Developmental Outcomes:
- Exposure to government reporting standards and strategic planning cycles.
- Practical experience in monitoring and evaluation within the public sector.
- This internship is ideal for individuals interested in understanding how performance monitoring and evaluation contribute to public sector effectiveness.
6. Operations Internship
Ref No: 05/2025
Placement: Operations Unit
Qualification Requirements:
- Matric
- Diploma in Business Administration, Business Management, or Project Management.
- Proficiency in Microsoft Office is essential.
Key Purpose:
Interns will assist in implementing key projects, such as the Broadcasting Digital Migration (BDM), and support the monitoring and evaluation of these projects.
Developmental Outcomes:
- Exposure to the project implementation lifecycle.
- Understanding of project management processes and monitoring tools.
- This internship will offer a great foundation for those interested in operations, project management, and the broadcasting sector.
7. Risk Management Internship
Ref No: 07/2025
Placement: Risk Management Unit
Qualification Requirements:
- NQF Level 6 / National Diploma / Bachelor’s Degree in Risk Management, Internal Audit, Accounting (Postgraduate or Advanced Diploma is an added advantage).
Key Responsibilities:
- Support the Risk Manager in maintaining risk management frameworks and governance documents.
- Assist with the identification, assessment, and mitigation of organisational risks.
Developmental Outcomes:
- Exposure to risk management principles and practices.
- Ability to assist in preparing risk management reports and coordinating risk management meetings.
- This internship is perfect for individuals looking to build a career in risk management, auditing, or internal controls.
How to Apply:
To apply for any of the USAASA internship programmes, please send your CV to recruitment@usaasa.org.za
Due Date: 06 June 2025.
For more information or inquiries, contact Ms. Thilly Maluleka at 011 564 1600.
The USAASA Internship Programmes offer a unique and valuable opportunity for young professionals and graduates to gain hands-on experience in various sectors of the public service. With positions available in areas such as Business Applications, Human Resources, Risk Management, and more, these internships provide a platform for personal and professional growth. Not only will interns develop key skills and knowledge, but they will also have the chance to contribute meaningfully to critical government projects.
