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Capitec Bank Hiring ATM Assistants in KZN & Western Cape – Grade 12

Capitec Bank is currently recruiting ATM Assistants in the KwaZulu-Natal and Western Cape regions. This exciting opportunity is open to candidates with a Grade 12 certificate who are eager to join Capitec’s vibrant team.

Ending Date: Not specified

Placement: Western Cape and KwaZulu-Natal

Purpose Statement:

Capitec Bank is seeking dedicated individuals to join our team as ATM Assistants, also known as Bank Better Champions. In this role, you will play a key part in welcoming clients, managing branch flow, and providing exceptional service at the ATM and other remote or self-service channels. This position offers the opportunity to develop valuable skills and gain experience in service consulting.

Experience:

  • Minimum: No prior experience required; a Grade 12 National Certificate is necessary.
  • Ideal: Experience in client service within a retail, financial, or banking environment.

Qualifications:

  • Minimum: Grade 12 National Certificate / Vocational
  • Ideal or Preferred:
    • Knowledge of bank branch environments
    • Familiarity with Capitec Bank products and business processes (internal)

Knowledge and Skills:

  • Minimum Knowledge:
    • Basic calculations
    • Understanding how to engage with people
    • Clarity about personal aspirations and a strong desire to learn
  • Ideal Knowledge:
    • Knowledge of bank branch environments
    • Understanding of Capitec Bank products and processes
  • Skills:
    • Strong communication skills
    • Computer literacy (MS Word, MS Excel, MS Outlook)
    • Effective interpersonal and relationship management skills
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Conditions of Employment:

  • Clear criminal and credit record
  • Detectable/recognizable fingerprints in Capitec Bank’s internal electronic banking system

How to Apply:

To apply, please submit your application online. Be sure to include your Grade 12 certificate and any relevant experience details.

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Join us at Capitec Bank and become a part of our commitment to delivering outstanding client service.

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